Terms & Conditions

Last updated November 2, 2026

1. Acceptance of Terms

By accessing or using TrueOrder, you agree to be bound by these Terms and Conditions.

2. Service Description

TrueOrder provides an API and dashboard for checking courier delivery history across supported courier partners, to help merchants assess order risk.

3. Account Responsibilities

You are responsible for maintaining the confidentiality of your API keys and account credentials.

4. Fair Use

API access is subject to the monthly quota of your subscribed plan. Abuse, scraping, or reselling access without authorization is prohibited.

5. Changes to Terms

We may update these terms from time to time. Continued use of the service after changes constitutes acceptance.

6. Contact

For questions about these terms, contact us via the support channels listed on our website.